Troubleshooting#

Numba#

Help for troubleshooting specifically numba is provided at at this readthedocs page

Pip Version#

If an error message appears after trying to run pip install autolens first make sure you are using the latest version of pip.

pip install --upgrade pip
pip3 install --upgrade pip

Pip / Conda#

If you are trying to install via pip but still haing issues, we recommend you try to install via conda instead, or visa versa.

Support#

If you are still having issues with installation, please raise an issue on the autolens_workspace issues page with a description of the problem and your system setup (operating system, Python version, etc.).

Current Working Directory#

PyAutoLens scripts assume that the autolens_workspace directory is the Python working directory. This means that, when you run an example script, you should run it from the autolens_workspace as follows:

cd path/to/autolens_workspace (if you are not already in the autolens_workspace).
python3 examples/model/beginner/mass_total__source_parametric.py

The reasons for this are so that PyAutoLens can:

  • Load configuration settings from config files in the autolens_workspace/config folder.

  • Load example data from the autolens_workspace/dataset folder.

  • Output the results of models fits to your hard-disk to the autolens/output folder.

If you have any errors relating to importing modules, loading data or outputting results it is likely because you are not running the script with the autolens_workspace as the working directory!

Matplotlib Backend#

Matplotlib uses the default backend on your computer, as set in the config file:

autolens_workspace/config/visualize/general.ini

If unchanged, the backend is set to ‘default’, meaning it will use the backend automatically set up for Python on your system.

[general]
backend = default

There have been reports that using the default backend causes crashes when running the test script below (either the code crashes without a error or your computer restarts). If this happens, change the config’s backend until the test works (TKAgg has worked on Linux machines, Qt5Agg has worked on new MACs). For example:

[general]
backend = TKAgg